Support

If you have any questions that need immediate attention during business hours, please call us at: 1-800-825-2538. Or please email us by clicking on the "Contact Us" tab and give a brief description of your question. A sales associate will contact you within 1 business day.

Here is a list of commonly asked questions and their answers:

Is your Website secure?

All personal information is indeed secure. We are constantly striving to make your shopping experience as worry-free as possible. To this end, we use secure socket layer [SSL] protocol, the industry standard for ensuring the security of your electronic commerce transactions. SSL uses 128-bit encryption for all personal information in transit over the Internet, including your credit card number, name and address. This technology is designed to protect your information.

What do you charge for Shipping?

We charge a flat rate of $5.00 for ground shipments, and $9.00 for 2 day packages (subject to change with UPS rates). We charge the listed UPS price for overnight delivery.

We offer Free ground shipping for orders of $200 or more and Free 2 day shipping for orders of $400 or more (Continental US).

What about International Shipping (Including Canada)?

To help you save on shipping costs, upon your request we can ship your order through US Post Office at their published rates.

An Item I Want Is Not Listed Online

Our Website is a direct reflection of all available Catalog / Flyer items we offer for sale. Merchandise is limited to the items, colors and sizes listed in our online store. If you are looking for an item that is not shown on the website please call 1-800-825-2538 or email us: sales@blakebros.com to see if there may be a similar non catalog style available.

How Do I Order? (United States)

You can place an order online or over the phone using a major credit card like Discover, Master Card and Visa. Our toll-free number is 1-800-825-2538. Our normal delivery time is 2 business days.

You may also purchase at any of our showrooms. You may find the addresses/phone numbers to them by clicking on the "Showrooms" tab on this website.

We also attend many Trade Shows throughout the country. You may see where we will be exhibiting by clicking on the "Tradeshows" tab on this website.

Do you have a Minimum Order?

Yes. We have a $100 minimum order for all mail order / internet orders.

What is your Return Policy?

Blake Brothers offers an unconditional 10 day money back guarantee. If you are unhappy with any product purchased from us you can return it within 10 days of receipt for a full refund or credit towards your next purchase. Items must be in original packaging and accompanied with corresponding invoice. You must call 1-800-925-2536 to obtain a return authorization number before a credit or refund will be issued.